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Frequently Asked Questions
Everything you need to know about our bank statement converter
While AI like ChatGPT or Claude can handle small documents, can you trust it to accurately parse every single transaction in a 50-page bank statement?
We've made our service exclusively for statements from Australian banks. Our finely tuned parsers don't guess, they extract with 99%+ accuracy.
Also, ChatGPT/Claude likely use your private financial data for training. Our tool processes documents in temporary memory, which means it's deleted immediately after processing and never stores your financial documents. Not even for 24 hours. Your data, your control.
Your PDF files are processed entirely in memory and are never written to disk or stored on our servers.
Once the conversion is complete, the file data is immediately discarded. We have no way to access or retrieve your financial data after processing.
We currently support Commonwealth Bank, Westpac, UBank, and ING Australia.
We're continuously adding support for more Australian banks. If you need support for a specific bank, please contact us.
We currently only support PDF bank statements that you can download from your bank's online banking portal.
We achieve 99%+ accuracy for supported Australian banks. Our conversion engine is specifically designed for Australian bank statement layouts.
Yes! Many Australian freelancers, sole traders, and small business owners use our service to convert bank statements for import into accounting software like Xero, MYOB, or QuickBooks.
The CSV format is compatible with most accounting systems.
If a conversion fails, you'll receive a detailed error message. For registered users, failed conversions don't count against your usage limits.
You can also contact our support team for assistance with problematic files.
No. Your PDF is processed and deleted immediately after conversion. Nothing gets saved to disk. We do not store, share, or use your statements for training or analytics.
We only store minimal account information (email, usage counts) for registered users.
Yes, you can cancel your subscription at any time through your dashboard. You'll continue to have access to your plan features until the end of your current billing period.
Still have questions?
Contact Support